Milos Maricic: listen for the AI number on next week’s bank calls

Source: Fortune ·

Milos Maricic: listen for the AI number on next week’s bank calls

Economists have described tech bubbles in detail. The most remarkable thing about the AI cycle might be how closely it follows the blueprint.

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On September 14, at a Barclays conference, Bank of America CEO Brian Moynihan put a number on the bank’s AI program: 130 to 140 projects in place “at a cost of $400 million, generating a benefit of $800 million.” The bank has never given a dollar figure like that on an earnings call. On October 14 it reports third-quarter results, its first call since Moynihan spoke. Will the $800 million make it onto the call? I wouldn’t bet on it. My team went through 919 earnings calls of 60 major U.S.-listed financial firms since January 2023. One firm put a specific dollar figure on what AI had saved or earned it: S&P Global, about $9 million a year from its Kensho Scribe tool. Analysts asked for such a number 29 times and never got one. Among 100 major U.S. companies outside tech, communications and finance, only FedEx has done so on a call, crediting “a new AI image capture process” with a surcharge benefit of “over $180 million annualized.” That makes two companies in 160. “We don’t have the…

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