Companies rushed in on AI. Now some are pulling back

Source: The Guardian ·

Companies rushed in on AI. Now some are pulling back

Rapid AI adoption left workers cleaning up a flood of errors and low-quality workEmployers around the globe are grappling with the fallout from rushing to adopt fast-changing artificial intelligence tools.Meta has scaled back plans to axe staff and use more AI agents after the company found employees were spending more and more time cleaning up technical and security errors, Reuters reported.…

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Employers around the globe are grappling with the fallout from rushing to adopt fast-changing artificial intelligence tools. Meta has scaled back plans to axe staff and use more AI agents after the company found employees were spending more and more time cleaning up technical and security errors, Reuters reported. And after thinning its workforce, especially middle managers, in a 2023 efficiency push, the company is expanding its managerial ranks again, LinkedIn posts from workers show. At Microsoft, which rolled out AI widely internally, executive vice-president Ryan Roslansky recently publicly lamented the prevalence of AI slop in his day-to-day work. After receiving “what was clearly an AI-generated doc” from a co-worker, he used his AI to summarize it and came away with no new thinking about the idea, he said. He warned his followers against falling into this potential “doom loop”, where AI does the reading and writing and leaves behind an “ocean of sameness”. Meanwhile, Walmart…

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