No forms, no fuss: Abu Dhabi wants AI to eliminate government paperwork
Source: Fortune ·
Abu Dhabi is investing $3.5 billion to build an “AI-native” government that anticipates residents’ needs and handles routine tasks automatically. The ambition is to make bureaucracy disappear. The challenge will be earning trust and protecting privacy.
From the source
Abu Dhabi wants to become the world’s first “AI-native” government, harnessing artificial intelligence to personalize services and manage straightforward tasks. Backing the ambition is a 13 billion dirham ($3.5 billion) investment to transform the emirate’s digital services by 2027. Western governments, often tech-phobic, will be watching. Speaking at the Ai Everything conference in Abu Dhabi last week, Ruba Al Hassan, director general of strategic affairs and future foresight at Abu Dhabi’s Department of Government Enablement, described a government gearing up to handle more of the paperwork it usually expects residents to do. In October 2025, the government launched AutoGov through its TAMM app—a unified digital platform that centralizes over 1,000 smart government services for citizens, residents, businesses, and visitors in Abu Dhabi. AutoGov takes care of regular tasks like renewing licenses, paying bills, and booking routine health appointments. The goal is to spare residents…