I preferred flying Delta until I tried United's Starlink WiFi. It felt almost magical.
Source: Business Insider ·
Kenny Totten has been a loyal Delta customer for years. A trip onboard a Starlink-equipped United flight led his loyalty to start swaying.
From the source
Kenny Totten is a loyal customer of Delta Air Lines who has changed his flying habits due to United Airlines' use of Starlink on flights.Courtesy of Kenny TottenKenny Totten is the cofounder of a travel startup and travels for work 15 to 20 times a year.He has had Delta's Diamond Medallion status for seven years and been a SkyMiles member for 14 years.He switched to flying United due to Starlink on United flights and having his status matched.This as-told-to essay is based on a conversation with Kenny Totten, a 38-year-old founder based in Orlando. The following has been edited for length and clarity.I've been a Delta SkyMiles member for the last 14 years, and I've had Delta's Diamond Medallion status — their highest loyalty tier — for the past seven years.As a Delta loyalist, there was nothing sadder than the news that they passed up Starlink.I'm the cofounder of AllFly, a travel startup, and I travel for work about 15 to 20 times a year. Being connected on the plane is the No. 1…