‘An army of Claudes, with every one asking for my attention’: Anthropic calls human attention the bottleneck in the botsitting world to come
Source: Fortune ·
Claude sessions spend 80% of their time waiting on a person, and the median Anthropic employee spends 20% more of their time in meetings than a year ago.
From the source
Anthropic just released a study of its own workforce that offers one of the earliest looks at what an AI-dominated company of the future might look like—and spoiler alert, it includes babysitting a whole lot of bots. AI agents are now moving so fast that 80% of the elapsed time in Claude sessions was due to the agents waiting on a human’s input, Anthropic’s report found. “This acceleration makes human attention the bottleneck for agent output,” the report read. Instead of actively doing the work themselves, even non-supervisor employees are increasingly acting like managers to multiple AI agents that complete tasks but also require direct attention at times. One employee described the experience of bot management as “an army of Claudes, with every one asking for my attention.” That bottleneck is the flip side of a big jump in output. Employees are producing more and moving faster, the company found. AI agents collectively surpassed human working hours for the first time in March and…