More output isn’t better business: Workday’s CFO Zane Rowe on how finance chiefs should really measure AI
Source: Fortune ·
Zane Rowe discusses the company’s approach to AI agents, finance transformation, and measuring the impact of new technologies.
From the source
Good morning. For Workday CFO Zane Rowe, the promise of AI isn’t just about automating tasks. It’s about giving employees the freedom to rethink how they work, uncover new insights, and add more value to the business. Rowe recently reviewed a list of 10 AI agents being developed by his tax team to improve how employees work. Not every agent will make the cut. But the projects offer a glimpse into how the enterprise software company is exploring agentic AI internally, he told me. Workday’s finance transformation team is part of that strategy. The group works with the company’s research and development and business technology teams to test its own products and explore other technologies. It also engages with customers to exchange feedback and learn how finance organizations are adopting AI, he said.Workday puts AI agents to work across finance Rowe sees two major opportunities: improving business insights and redesigning processes from end to end. On the first front, Workday is…