Booking.com under investigation by EU regulators over fake listings and scams
Source: The Guardian ·
European Commission calls accommodation website’s approach to fraudulent listings and phishing scams as ‘absolutely substandard’EU regulators have opened an investigation into Booking.com, alleging that the accommodation website has not done enough to protect consumers from fake listings and scams.The European Commission, which regulates the world’s biggest tech companies operating in the EU,…
From the source
EU regulators have opened an investigation into Booking.com, alleging that the accommodation website has not done enough to protect consumers from fake listings and scams. The European Commission, which regulates the world’s biggest tech companies operating in the EU, said Booking.com may have breached the EU’s Digital Services Act (DSA) with its “absolutely substandard” approach to tackling fraudulent listings and phishing scams, where criminals impersonate a third party to trick people to hand over money. A commission official said Booking.com should be carrying out risk assessments and acting to prevent fraud as required under the DSA. “We feel that what they have done is absolutely substandard,” said the official. “Although they take measures, they could go much further and they could have much more solid systems to prevent fraud.” EU officials will also investigate whether Booking.com has breached advertising transparency rules, by potentially not making clear to users that some…