These Claude Enterprise features let you track AI ROI – what’s new
Source: ZDNet ·
Is your pricey Claude Enterprise account worth it? Anthropic is trying to surface insights with three tools.
From the source
By some measures, businesses are finally starting to see ROI on expensive AI adoption, but many still want better insights about whether the spend is worth the productivity gains. Also: How I fixed a small business’s email overwhelm for $120 Attempting to give its enterprise clients more visibility, Anthropic is making three tracking features, all released in beta in September, generally available for Claude Enterprise plans: smart reports, pooled budgets, and in-app surveys. Smart reports track what tasks employees are using Claude for and how often they’re running them, in addition to what they cost. The reports, which are off by default, also document “where sessions run into friction,” the company said, and note where you can create routine workflows from the tasks people run consistently. Anthropic noted in the documentation that smart reports “aren’t designed and should not be used for evaluating individual performance or making employment decisions,” a relevant disclaimer…