No more washing up: How Airbnb's new house rules have divided hosts and guests

Source: BBC ·

No more washing up: How Airbnb's new house rules have divided hosts and guests

Airbnb hosts must stop asking guests to wash-up or take out bins under rules coming into force in November.

From the source

Airbnb host Lisa says her Welsh holiday let was left 'a complete mess' by a group of guests When Lisa Clewes returned to her Welsh holiday let after a group of guests checked out, she was horrified by the mess. Just days earlier, she had met the group in person and helped with their luggage. But after a dinner party, the house was left "in a complete mess" with broken glasses, drinks cans on the floor, pans full of food on the table and fish guts left in the garden. "It was really unbelievable. Had I had another booking the same day, I would have had to cancel or delay check-in," says Clewes. She charges a cleaning fee that covers around 75% of the cost of a cleaner and asks guests to empty the fridge, put rubbish in the bins and load the dishwasher. Clewes says it typically takes cleaners four hours to turn around her property and fears that guests leaving more mess could mean increasing costs But Airbnb's new rules mean hosts can no longer ask guests to do jobs normally carried out…

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