South West Water’s failure to fix leaks ‘putting customer supplies at risk’

Source: The Guardian ·

South West Water’s failure to fix leaks ‘putting customer supplies at risk’

With parts of region served by company in severe drought still, regulators give it six weeks to come up with action planRepeated failures by South West Water to tackle leaks are putting customers at higher risks of losing water supplies as parts of the region remain in severe drought, regulators have said.In a warning to the privatised company that serves 1.8 million people across the south-west…

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Repeated failures by South West Water to tackle leaks are putting customers at higher risks of losing water supplies as parts of the region remain in severe drought, regulators have said. In a warning to the privatised company that serves 1.8 million people across the south-west of England, the regulators said it had been failing to meet targets to reduce leaks and repair burst pipes for seven years. “Leakage is 18.5% above forecast … and increased since the previous year. Given the ongoing drought conditions, these shortcomings are placing customers at a greater level of risk. This is not acceptable,” said Ofwat, the Environment Agency and the Department for Environment, Food and Rural Affairs in a letter to the company. The letter emerged as the National Drought Group prepared to meet on Thursday, with about 82% of England still in drought, and severe drought declared in parts of Devon, Cornwall, Dorset, Somerset, East Sussex and West Sussex. The Met Office has said 120% of typical…

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